Refund Policy
Last updated:
This Refund Policy explains the refund terms and conditions for all services, subscriptions, digital products, software access, and platform-related purchases provided by Ploutic ("we", "our", or "us").
1. General Policy
Due to the nature of SaaS services, digital products, online subscriptions, and instant-access platform services, all payments made to Ploutic are strictly non-refundable.
By purchasing or using any Ploutic service, users acknowledge and agree to this Refund Policy.
2. Refund Eligibility
Refunds will only be considered under the following condition:
- If the user successfully completes payment but the purchased service, subscription, or digital access is not delivered at all due to a verified issue from our side.
Refund requests must include valid payment proof, transaction details, and supporting information.
3. Strict Non-Refundable Conditions
Refunds will not be issued in the following situations:
- If the service, subscription, or platform access has already been activated or delivered.
- If the user changes their mind after making payment.
- If the user no longer wishes to continue using the service.
- If the user fails to understand the service before purchasing.
- If delays occur due to incomplete information or lack of communication from the user.
- If dissatisfaction is based on personal expectations without any verified technical issue.
- If account restrictions or suspensions occur due to policy violations or misuse of the platform.
4. No Cancellation Policy
Ploutic does not provide cancellation-based refunds for subscriptions, plans, software access, or digital services once payment has been completed.
Users are responsible for reviewing all service details before making any purchase.
5. Payment Methods
We may support secure payments through UPI, debit cards, credit cards, wallets, net banking, and other online payment methods.
6. Refund Processing
If a refund is approved under eligible conditions, it will be processed within a reasonable timeframe using the original payment method.
Processing times may vary depending on banks, payment gateways, and financial providers.
7. Right to Refuse
We reserve the full right to reject any refund request that does not meet the conditions outlined in this policy.
8. Policy Updates
We may modify or update this Refund Policy at any time without prior notice.
Updated versions will always be published on this page with the revised date.
9. Contact Us
For refund-related inquiries or billing support, please contact us through our official support channel.
Email: support@ploutic.com